Politique de remboursement

Welcome to Digital Buy Items. We are committed to providing high-quality digital products and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

Digital Products

All products sold on Digital Buy Items are digital downloads and are delivered electronically. No physical items are shipped.

Refund Eligibility

Due to the nature of digital products, all sales are generally final. Once a digital product has been delivered or downloaded, we are unable to accept returns or issue refunds.

However, we may consider a refund in the following situations:

  • You were charged more than once for the same order.
  • You did not receive your digital product due to a technical issue that we are unable to resolve.
  • The product you received is significantly different from its description on our website.
  • The file is corrupted or unusable, and we are unable to provide a working replacement.

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase.
  • Purchasing the wrong product.
  • Failure to read the product description or compatibility requirements before purchasing.
  • Lack of knowledge on how to use the product.
  • Requests made after the product has been successfully downloaded and is functioning as described.

How to Request a Refund

If you believe you qualify for a refund, please contact us within 7 days of your purchase.

Please include:

  • Your full name
  • Order number
  • Email address used for the purchase
  • A detailed explanation of the issue
  • Screenshots or other supporting information, if applicable

Send your request to:

Email: aftarmohamedhani@gmail.com

Refund Processing

If your refund request is approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider and typically take 5–10 business days after approval.

Technical Support

If you experience any issues downloading or accessing your purchase, please contact us before requesting a refund. We will make every reasonable effort to resolve technical problems promptly.

Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Digital Buy Items
Website: https://digitalbuyitems.space
Email: aftarmohamedhani@gmail.com